Tampa, FL | January 15, 2019

 

Training is worth seven (7) CEUs.

8:30 – 9:00 a.m. Continental Breakfast
9:00 – 10:00 a.m. Cybersecurity: Risks and Case Studies

An examination of the cybersecurity risk landscape, recent incidents and root causes, explanation of key elements of cybersecurity, and a discussion about sector-specific threats to PSAPs and emergency communications.
10:00 – 10:15 a.m. Break
10:15 – 10:45 a.m. Cybersecurity Options for Emergency Communications

How PSAPs can benefit from centralized intrusion detection and prevention and associated systems to achieve economies of scale and gain access to multiple resources, and plan for the future.
10:45 – 11:30 a.m. Steps You Can Take to Improve Cybersecurity

Overview of strategies PSAPs can implement today to improve their cybersecurity posture, including cyber hygiene training, password and physical security, and working effectively with vendors.
11:30 a.m.– 12:00 p.m. Cybersecurity Open Forum
Jeff Cohen, Chief Counsel and Director of Government Relations, APCO International; and Mark Reddish, Senior Counsel and Manager of Government Relations, APCO International

Using a variety of simulations, scenarios and exercises, presenters will help attendees translate learning topics into practice.
12:00 – 1:00 p.m. Lunch
1:00 – 1:30 p.m. TBA
1:30 – 2:15 p.m. Public Safety and 9-1-1 Mobile Apps
Mark Reddish

Mobile apps hold great promise for improving operations, provided they are secure, safe, interoperable and fit the mission. Particularly for “9-1-1 apps,” there are a number of important considerations for evaluating these offerings.
2:15 – 2:30 p.m. Break
2:30 – 3:15 p.m. Next Generation 9-1-1 – Fact vs. Fiction and Why it Matters

So exactly what IS NG9-1-1? How will PSAP equipment and systems change with NG9-1-1? Where are we now and where do we need to be? Discussion will include interoperability, real world lessons based on implementations, and out of the box thinking about options for the future.
3:15 – 4:00 p.m. Project 43 – Broadband Implications for the PSAP
Jeff Cohen

Learn how PSAPs – the nerve center of emergency response – will be impacted by the broadband environment, particularly with regard to operations, governance structures, the workforce and training needs.
4:00 – 4:30 p.m. Next Generation 9-1-1 Open Forum
Jeff Cohen and Mark Reddish

Using a variety of simulations, scenarios and exercises, presenters will help attendees translate learning topics into practice.